Good morning! Or not, as the case may be. I’m sitting here, poised and ready to upload Fallen for Rock to Amazon for release on Monday. The files are polished, the blurbs are ready, the pricing is worked out to the penny… all systems are go, and then this happens when I try to visit the Kindle Direct Publishing homepage:
Now I’ve been an Amazon customer since it was first born way back when and a KDP author since 2011. I’ve never seen a screen like that. My first reaction is abject terror. What is going on?
I have a book launch on Monday. I need to upload my book file urgently. KDP can take anything from 12 hours to 48 hours to upload a file to Amazon. With that, I have to walk a very fine line. I don’t want the book available too far ahead of launch day because that’ll spoil the fun. I definitely want it available on launch day because otherwise… that’ll spoil the fun too.
Thus I thought: Upload on Saturday morning for a Monday release. That ought to do it. Right?
Yes. Unless, of course, I can’t get the book uploaded!!
So I do some digging, and it turns out that the problem doesn’t lie with Amazon at all.
I dig some more and discover that the problem is countrywide… (we’re talking UK here, of course).
To add insult to injury, the site for logging outage queries or complaints with BT is also down! In fact, the only sites that are working right at this moment are Google, Facebook and, thankfully, WordPress (otherwise I wouldn’t be writing this). Speaking of Facebook, I posted there and had a heart-warming response of sympathy and encouragement. I love you, folks! Here’s just a snapshot of the conversation that ensued…
So what’s next? Drink tea and stay calm, I think. (I’d post a photo, but I’m still in my jamas!)
There’s nothing much else I can do right now except sit tight and wait. At the time of publishing this post, all the affected sites, including KDP and Amazon, are still unavailable to me. Don’t get me wrong. I know technology goes wrong, and I suspect (hope!) that the good folks at BT are working like mad to get this fixed. But why did it have to be this particular Saturday morning? I mean, come on, I only upload books twice a year!
Still, there’s no point in ranting. I’ll keep checking and trying, because that’s my job as your friendly author of romance with rock stars, LOL. In fact, this whole situation is not unlike the sound desk going down just minutes before a gig, so I do feel quite rock star. 🙂
And the reason I’m writing this? Well, for one, it gives you a lovely insight into the world of publishing, specifically the last minute hiccups that make life so very exciting. And for another, it’s just so that you’ll know why Fallen for Rock may not be available very first thing on Monday morning, 30 June, as previously promised. But I’ll do my utmost to make it happen.
Thanks for reading, and rock on. Wish me luck! x
12:46pm ~ POSTSCRIPT: My hopes were fulfilled and prayers granted!!! The outage ceased, the sites became available, and the book is uploaded pending review and going live… squeeeee!
No consolation for you, I know, but it’s all working fine from here…
I’ve ‘liked’ this post, but I ‘dislike’ your predicament! However, I have just seen your post on FB that things seem to be working again – phew! xx
Yes, we’re back in business–your prayer dance worked!! LOL!
The cats helped with the dance – Sam by splashing in his water bowl, Frodo by running around in circles. 🙂
Don’t worry. Your book will be out there for years.
So glad everything’s working again. I may have broken KDP from my continual uploads of MoL to check for end matter and formatting!!!! (she says, hoping she is joking!)
Hope you’ve got over the stress now and have been relaxing ever since. 😉 Last minute techie hiccups are not the most fun to deal with!!!
Holy shit, the Zon better pull it together, Must have ( just realized I don’t know his name, I just think of John Bon 🙂 Can’t wait for this to drop, have a whole day to read tomorrow and am going to start the series.
Hi Lisa! LOL it wasn’t the Zon, it was the BT! But it was all good and now it’s in the hands of the Gods as it were… A whole day of reading? Dedicated to my books? OMG, Lisa, you made my day! LOL! What can I say but… rock on and read on! XX See you at the party!